Frequently Asked Questions — 7s.con

Yes, 7s.con operates in compliance with Philippine gaming regulations. We adhere to all applicable laws and work closely with regulatory authorities to ensure a safe and legal gaming environment for Filipino players. All games on 7s.con are provided by licensed and certified software providers, and our platform uses industry-standard security measures to protect your data and funds. For more information about our licensing and compliance, please refer to our Terms & Conditions page.

You must be at least 21 years old to register and play on 7s.con. This is a legal requirement in the Philippines. During registration, you will be required to provide your date of birth and a valid government-issued ID (such as a PhilSys ID, passport, driver's license, or SSS/GSIS ID) for age verification. Accounts found to be held by individuals under 21 will be immediately closed, and any winnings will be forfeited. We take age verification seriously to promote responsible gaming and comply with Philippine law.

7s.con offers a massive selection of games across multiple categories: Live Casino (baccarat, roulette, blackjack, poker with real dealers), Slots (hundreds of video slots, progressive jackpots, classic slots), Sports Betting (NBA, UFC, boxing, football, PBA, esports), Bingo (multiple bingo rooms with different ticket prices), Table Games (RNG-based blackjack, roulette, poker), and Specialty Games (crash games, dice, hi-lo). Popular titles include Dreams of Macao, Monster Hi-Lo, and many more. All games are provided by licensed software providers and are regularly audited for fairness.

For KYC verification, you need to provide one valid government-issued ID that shows your full name, date of birth, and photo. Accepted IDs include: PhilSys ID, Philippine Passport, Driver's License, SSS ID, GSIS ID, Voter's ID, or PRC ID. The ID must be clear, legible, and not expired. Upload a photo or scan of the front (and back, if applicable) of your ID through your account dashboard. Verification is usually completed within 24 hours. KYC verification is required before you can make your first withdrawal.

Click the 7s.con Login link, then select "Forgot Password?" on the login screen. Enter the email address associated with your account, and we'll send you a password reset link. Click the link in the email and follow the instructions to create a new password. If you don't receive the email within a few minutes, check your spam folder. If you're still having trouble, contact our 24/7 support team via live chat or email at [email protected].

No. Only one account per person is allowed on 7s.con. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and violates our Terms & Conditions. If we detect multiple accounts linked to the same person (via IP address, device fingerprint, payment method, or personal information), all accounts will be closed, and any winnings will be forfeited. This policy is in place to prevent bonus abuse and ensure fair play for all users.

GCash and PayMaya deposits are instant — your funds will appear in your 7s.con account within seconds. Bank transfers typically take 15-30 minutes, though some banks may take up to 1 hour during peak times. If your deposit hasn't appeared after 1 hour, please contact our support team with your transaction reference number, and we'll investigate immediately. There are no deposit fees charged by 7s.con, though your payment provider may charge their own processing fees.

To withdraw, log in to your 7s.con account and navigate to the Cashier section. Select "Withdraw," choose your preferred withdrawal method (GCash, PayMaya, or bank transfer), enter the amount, and confirm. The minimum withdrawal is ₱200. Your account must be fully verified (KYC completed) before you can withdraw. Withdrawals are processed within 24 hours for verified accounts. GCash and PayMaya withdrawals are typically completed within 1-4 hours, while bank transfers may take 1-3 business days depending on your bank.

7s.con does not charge withdrawal fees for the first 3 withdrawals per month. After that, a small processing fee of ₱50 applies per withdrawal. Your payment provider (GCash, PayMaya, or your bank) may also charge their own fees, which are outside of 7s.con's control. To minimize fees, we recommend consolidating your withdrawals rather than making multiple small withdrawals. VIP players may be eligible for unlimited free withdrawals — contact our support team for details.

Common reasons for withdrawal rejection include: (1) Incomplete KYC verification — make sure you've uploaded a valid ID and it has been approved. (2) Bonus wagering requirements not met — if you claimed a bonus, you must meet the wagering requirements before withdrawing. (3) Incorrect withdrawal details — double-check your GCash number, PayMaya account, or bank account details. (4) Suspicious activity — if our security team detects unusual activity, your withdrawal may be held for review. If your withdrawal is rejected, you'll receive an email explaining the reason. Contact support if you need assistance.

Wagering requirements (also called "rollover" or "playthrough") are the number of times you must wager your bonus amount before you can withdraw any winnings. For example, if you receive a ₱1,000 bonus with a 30x wagering requirement, you must place ₱30,000 in total wagers before you can withdraw. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games may contribute 10-20%. Check the specific terms for each promotion to understand the wagering requirements and game contributions.

Bonus funds themselves cannot be withdrawn — only the winnings generated from bonus funds can be withdrawn, and only after you've met the wagering requirements. For example, if you receive a ₱1,000 bonus and win ₱3,000 while playing, you can withdraw the ₱3,000 in winnings once you've completed the 30x wagering requirement. The original ₱1,000 bonus amount will be deducted from your balance upon withdrawal. This is standard practice across all online gaming platforms.

Yes! 7s.con offers regular promotions for existing players, including reload bonuses, cashback offers, free spins, tournament prizes, and VIP rewards. Check the Promotions page on the 7s.con website for the latest offers. We also send exclusive bonus codes and promotions via email and SMS to registered players. Make sure your contact preferences are set to receive promotional communications so you don't miss out on great deals.

RTP (Return to Player) is the percentage of all wagered money that a game will pay back to players over time. For example, a slot with a 96% RTP will, on average, return ₱96 for every ₱100 wagered. RTP is calculated over millions of spins, so individual sessions can vary widely. Higher RTP games give you better long-term value. On 7s.con, you can view the RTP for every game in the game information panel. Slots typically have RTPs between 94-98%, while table games like blackjack can have RTPs above 99% with optimal strategy.

Yes! Most slots and table games on 7s.con offer a "Demo Mode" that allows you to play for free with virtual credits. This is a great way to learn the rules, test strategies, and get a feel for the game before risking real money. To access Demo Mode, simply click on a game and select "Play for Fun" (you may need to be logged in). Note that live casino games and sports betting do not have demo modes, as they involve real dealers and real-time events.

Betting limits vary by game type. Slots typically have minimum bets starting at ₱1 per spin and maximum bets up to ₱500 per spin. Live casino games have table limits ranging from ₱50 minimum to ₱50,000 maximum, with VIP tables offering even higher limits. Sports betting minimum stakes start at ₱20, with maximum payouts capped at ₱1,000,000 per bet slip. Specific limits are displayed within each game or betting market. If you need higher limits, contact our VIP team.

Absolutely! 7s.con is fully optimized for mobile play on both Android and iOS devices. You can access the full 7s.con platform through your mobile browser (Chrome, Safari, Firefox) without downloading any app. Simply visit 7scon.com on your phone, log in, and start playing. All games, deposits, withdrawals, and account features are available on mobile. For the best experience, we recommend using a stable Wi-Fi or 4G/5G connection.

If a game freezes or disconnects, first check your internet connection. If the issue persists, try refreshing your browser or restarting the app. Don't worry about losing your bet — all game rounds are recorded on our servers, and any unfinished rounds will be automatically resolved according to the game's rules. For slots, if you disconnect mid-spin, the spin will complete in the background and any winnings will be credited to your account. For live casino games, the hand will play out according to standard rules. If you believe there was an error, contact support with the game name and approximate time, and we'll investigate.

Self-exclusion is a tool that allows you to take a complete break from gaming on 7s.con. You can self-exclude for a minimum of 6 months, 1 year, or indefinitely. During the self-exclusion period, you will be unable to log in, deposit, or play on 7s.con. Self-exclusion cannot be reversed during the minimum exclusion period. To request self-exclusion, contact our support team via live chat or email at [email protected]. Self-exclusion is processed within 24 hours. This is the most powerful responsible gaming tool available and is designed for players who recognize that gaming has become a problem.