Responsible Gaming at 7s.con

Our Commitment to Responsible Gaming

7s.con believes that online gaming should be a form of entertainment, not a source of financial stress or personal harm. We are dedicated to creating a safe and responsible gaming environment for all Filipino players. Our responsible gaming program is built on three core principles: prevention, protection, and support.

We provide a comprehensive suite of tools that allow you to set limits on your gaming activity, take breaks when needed, and seek help if gaming is no longer fun. Our platform is designed to detect early warning signs of problem gambling, and our support team is trained to assist players who may be struggling.

Whether you're playing slots, live casino games, sports betting, or bingo on 7s.con, you have access to the same responsible gaming tools and resources. We encourage all players to familiarize themselves with these features and to use them proactively to maintain a healthy relationship with gaming.

Age Verification and the 21+ Policy

In accordance with Philippine law and PAGCOR regulations, 7s.con strictly enforces a 21+ age requirement. All players must be at least twenty-one (21) years of age to register an account, deposit funds, or place wagers on the 7s.con platform.

During the registration process, you will be required to provide your date of birth and a valid government-issued identification document (such as a PhilSys ID, passport, driver's license, or SSS/GSIS ID). Our KYC (Know Your Customer) verification process confirms your identity and age before your account is fully activated.

We reserve the right to request additional proof of age at any time. If we discover that a player is under 21 years of age, the account will be immediately closed, all pending wagers will be voided, and any deposited funds will be returned to the payment method used (subject to verification). Winnings from underage accounts will be forfeited.

Parents and guardians are encouraged to use parental control software and to monitor their children's online activities. If you believe a minor has accessed 7s.con, please contact our support team immediately at [email protected].

Responsible Gaming Tools Available on 7s.con

7s.con provides a range of responsible gaming tools that give you full control over your gaming activity. These tools are available to all registered players and can be activated at any time through your account settings or by contacting our support team.

1. Deposit Limits

Set a maximum amount you are willing to deposit within a specific time period. You can choose daily, weekly, or monthly deposit limits. Once you reach your limit, you will be unable to deposit additional funds until the period resets.

• How it works: Limits are applied immediately when reduced. When increasing a limit, a 24-hour cooling-off period applies to give you time to reconsider.
• Why it helps: Deposit limits prevent impulsive spending and help you stay within your budget. This is especially useful for players using GCash, PayMaya, or bank transfers, where deposits can be processed instantly.

2. Loss Limits

Set a maximum amount you are willing to lose within a defined period (daily, weekly, or monthly). Once you reach your loss limit, you will be unable to place further wagers until the period resets.

• How it works: Loss limits track your net losses (deposits minus withdrawals and winnings) over the selected period.
• Why it helps: Loss limits protect you from chasing losses and help you recognize when it's time to take a break.

3. Session Time Limits

Set a maximum duration for each gaming session. You will receive a notification when your session limit is approaching, and you will be automatically logged out when the time expires.

• How it works: Session timers start when you log in and continue until you log out or the time limit is reached.
• Why it helps: Time limits help you avoid extended gaming sessions that can lead to fatigue, poor decision-making, and loss of control.

4. Cool-Off Period

Take a temporary break from gaming for a period of 24 hours, 7 days, or 30 days. During a cool-off period, you will be unable to log in, deposit funds, or place wagers on 7s.con.

• How it works: Cool-off periods take effect immediately upon activation. You will not be able to cancel a cool-off period once it has been activated.
• Why it helps: A cool-off period gives you time to step back, reassess your gaming habits, and regain perspective. It's a useful tool if you feel gaming is becoming too frequent or stressful.

5. Self-Exclusion

Self-exclusion is a permanent or long-term exclusion from the 7s.con platform. You can choose to self-exclude for a minimum period of six (6) months, one (1) year, or indefinitely.

• How it works: Self-exclusion requests are processed within 24 hours. Once activated, you will be unable to log in, deposit, or play on 7s.con for the duration of the exclusion period. Self-exclusion cannot be reversed during the minimum exclusion period.
• Why it helps: Self-exclusion is the most powerful responsible gaming tool available. It is designed for players who recognize that gaming has become a problem and need a complete break to regain control.

Recognizing Problem Gambling

Problem gambling, also known as gambling addiction or compulsive gambling, occurs when gaming stops being fun and starts causing harm to your finances, relationships, work, or mental health. It's important to recognize the warning signs early so you can take action before the problem worsens.

Common warning signs of problem gambling include:

• Spending more money or time on gaming than you can afford
• Chasing losses by placing larger or more frequent wagers
• Lying to family or friends about your gaming activity
• Neglecting work, school, or personal responsibilities to play
• Borrowing money or using credit to fund gaming
• Feeling anxious, irritable, or restless when not gaming
• Using gaming as a way to escape problems or negative emotions
• Repeatedly trying to cut back or stop gaming without success

If you recognize any of these signs in yourself or someone you know, it's important to seek help. Problem gambling is a treatable condition, and support is available.

Getting Help — Resources for Filipino Players

If you believe you or someone you know may have a gambling problem, we strongly encourage you to reach out for support. There are resources available specifically for Filipino players:

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program that provides information, support, and resources for Filipino players. PAGCOR's program includes educational materials, self-assessment tools, and referrals to counseling services.

For more information, visit the PAGCOR website or contact their responsible gaming hotline. PAGCOR is committed to promoting safe and responsible gaming practices across the Philippines.

7s.con Support Team

Our 24/7 customer support team is trained to assist players who may be struggling with problem gambling. If you need help activating responsible gaming tools, setting limits, or initiating a self-exclusion, our team is here to support you.

Contact us via live chat on the 7s.con platform or by email at [email protected]. All conversations are confidential, and our team will treat your concerns with respect and sensitivity.

National Mental Health Organizations

Several mental health organizations in the Philippines offer counseling and support services for individuals dealing with gambling addiction. These organizations provide confidential, professional assistance and can help you develop a plan to regain control.

If you are in crisis or experiencing thoughts of self-harm, please contact the National Center for Mental Health Crisis Hotline or seek immediate medical attention. Help is available, and you are not alone.

Tips for Maintaining Healthy Gaming Habits

Responsible gaming is about balance, self-awareness, and making informed decisions. Here are some practical tips to help you maintain a healthy relationship with gaming on 7s.con:

• Set a budget before you play: Decide how much money you can afford to lose, and never exceed that amount. Treat gaming as entertainment, not as a way to make money.
• Set time limits: Decide in advance how long you will play, and stick to it. Use the session time limit tool to help you stay on track.
• Never chase losses: If you lose, accept it and walk away. Trying to win back losses by placing larger wagers is a common path to problem gambling.
• Take regular breaks: Step away from the screen every 30-60 minutes. Use breaks to stretch, hydrate, and clear your mind.
• Don't play when emotional: Avoid gaming when you're stressed, angry, sad, or under the influence of alcohol or drugs. Emotional gaming often leads to poor decisions.
• Keep gaming in perspective: Gaming should be one of many activities in your life, not the only one. Maintain balance by spending time with family, friends, hobbies, and work.
• Monitor your activity: Regularly review your gaming history, deposits, and withdrawals in your 7s.con account. If you notice patterns that concern you, take action early.
• Talk to someone: If you're worried about your gaming habits, talk to a trusted friend, family member, or professional. Opening up is the first step toward getting help.

How 7s.con Supports Responsible Gaming

Beyond the tools available to individual players, 7s.con has implemented platform-wide policies and practices to promote responsible gaming:

• No marketing to minors: All 7s.con marketing materials are targeted exclusively at adults aged 21 and over. We do not advertise on platforms or channels primarily used by minors.
• Transparent odds and RTP: All games on 7s.con display their Return to Player (RTP) percentages and payout structures. We believe in transparency so players can make informed decisions.
• No credit-based gaming: 7s.con does not offer credit or loans to players. All deposits must be made using your own funds via GCash, PayMaya, or bank transfer.
• Behavioral monitoring: Our platform uses automated systems to detect patterns of behavior that may indicate problem gambling, such as rapid increases in deposit frequency or extended session durations. When concerning patterns are detected, our team may reach out to offer support.
• Staff training: All 7s.con customer support staff receive regular training on responsible gaming practices, problem gambling warning signs, and how to assist players in need.
• Responsible marketing: Our promotional materials emphasize entertainment value and responsible play. We do not make exaggerated claims about winning or portray gaming as a solution to financial problems.